CAN I GET MY ORDER SHIPPED INTERNATIONALLY?
You can get your order shipped however you will pay a premium and international fees will apply. Please allow 2-5 weeks on average.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
your item will be despatched via first class within 24 hours of payment confirmation. Typically orders take 2-3 working days to arrive.
Some products (especially our "Natural" collection) have longer shipping times so please do check the product details section for full details.
CAN I TRACK MY ORDER?
When you purchase your crystal, you will get a confirmation email. Unfortunately at this time we do not offer a tracking service but your item will be despatched within 24 hours.
WHAT IS THE COST OF SHIPPING?
UK shipping is free of charge however internal shipping costs will apply.
I’VE CHANGED MY MIND AND I DO NOT WISH TO KEEP MY PURCHASE. WHAT DO I DO?
If for any reason you wish to return your purchase, we will gladly offer a full refund of the purchase price for your unworn item within 30 days of the purchase date. All shipping costs are nonrefundable.
MY ITEM IS BROKEN. WHAT DO I DO?
Please accept our sincerest apologies! We will gladly replace a broken item within 30 days of the original purchase date. Contact us at firstname.lastname@example.org with the style of the item you need replaced, along with your shipping address, and we will get a replacement sent to you right away!